Indian restaurant chain starts accepting cash again after customer backlash
An Indian restaurant chain has returned to its former policy of accepting cash after pushback from customers. Tamatanga began life as one restaurant in Nottingham's Cornerhouse 18 years ago, and expanded into four cities across the Midlands and north of England, with locations in Birmingham, Leicester and Leeds. It now employs 200 people across the four restaurants. Prior to their 18th anniversary celebrations, the company had been operating a card-only policy, having previously accepted cash. Founder and chief executive Aman Kular made the decision to go back to including coins and notes as a payment option.
TL;DR
- Tamatanga restaurant chain has resumed accepting cash payments after customer feedback.
- The chain, established 18 years ago in Nottingham, now operates in Birmingham, Leicester, and Leeds, employing 200 people.
- Founder Aman Kular decided to reintroduce cash as a payment option despite banking challenges.
- Tamatanga is known for authentic Indian home cooking using fresh, local ingredients, with hand-ground spices and no additives.
- The restaurant serves dishes as they are ready, without traditional starters and mains, and features homemade dairy products.
- Menu items include chaat, biriyani bowls, thali, curries, tama chips, and vegan naan, with butter chicken chops being added soon.
- A special offer for the 18th anniversary provides a free drink to loyalty app users ordering a main by October 25th.
- Future expansion into the North West of England is planned.